Phone: 06 876 5057

Contact Us

Why Use Us

Our Customer Service Promise

Many businesses say they are customer-focused.  Words are cheap.  At Panton Plumbing, we do much more than simply say that we are committed to customer service:

  • all our staff are made aware of these customer service standards when they are hired
  • our staff are trained thoroughly to comply with these standards
  • our teams meet or exceed these standards
  • our staff are made accountable when they fall short of these standards
  • our customer service is highly-regarded in Hawkes Bay

Our Unrivalled Guarantee

We offer an unrivalled 18 MONTH GUARANTEE on our workmanship.  All materials are covered by the Suppliers individual ‘Standard Terms of Warranty’. 

Our Expertise and Experience

Our talented team has a combined experience of over 300 years in the industry.  We do not know of any other Hawkes Bay firm that can boast such a record.  Several of our plumbers and drain layers have more than 35 years experience each.

Customer Referral

We have so many good and loyal customers and fully appreciate this loyalty.  These clients often refer others to us.

Our After-Sales Service

We enjoy hearing when we have done a good job.  We also appreciate knowing if a customer has experienced problems.  We have a system in place for calling customers on a regular basis to gain feedback of their experiences with our company.  If any aspect of our work requires review, and/or repair, we get on to it quickly (in most cases, at no cost to the customer).  This is an indication of the confidence we have in our workmanship.

Our Free ‘Leaky Tap’ Offer

Are you sick of leaking taps?  For every completed plumbing service we carry out within your home, during that same visit, we will replace (if necessary) one standard tap washer free-of-charge.

 

Open Hours

  • Panton Plumbing Ltd service the greater Hawkes Bay District and our office hours are:

    Mon to Thursday 7.30am – 5.00pm

    Friday 7.30am to 4.00pm

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Contacts

  • Phone: (06) 876 5057
    Fax: (06) 876 5058
    107 Stoneycroft Street,
    P.O. Box 2291, Hastings 4153 www.pantonplumbing.co.nz This email address is being protected from spambots. You need JavaScript enabled to view it.